As the Admin on our company account, I need to get final approval of my expense report from someone else on the account. How do I do this?
@Lohffer Hm, that doesn't sound expected — can you reach out directly to us at [email protected] so we can take a look into your account?
Hey @Lohffer! As a Policy Admin, when you submit your report, you can modify who that report goes to in the "To" field.
Thanks Ariel, this will help, however I've submitted the expense report and it appears that I am unable to submit my own expense report. I don't see the usual unsubmit button.
Still having issues with getting an expense report approved. I un-submitted my expense report (I am the Admin on the account) and re-submitted to one of my co-pilots on my account for approval. When he clicks on the Approve button, the only thing that shows is the comment "how would you like to approve this?", but it doesn't give any options, so he is unable to approve.
Hi @Lohffer - again, it really sounds like this is best troubleshot via concierge to avoid sharing too many individual account details on this public forum. As this isn't expected behaviour, it's likely due to some specific account configuration or a bug - so let's have the Concierge team help with this!
Could you reference this Community thread and include the email of the report submitter and the report ID in your first message for Concierge?
Certainly. I'll email concierge.
@Lohffer were you able to solve this? I spent an hour w/ Concierge and they were unhelpful other than to say I needed to change my plan. But that doesn't explain what the purpose of the setting 'Prevent self-approval' is if included in the plan but then it doesn't actually allow you a way to approve the expense...
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