Is there a way to access old chats with the Concierge?
AnaquaKP
Expensify Customer Posts: 28 Expensify Newcomer
in Day to Day
I'm trying to find an old chat I had with the Concierge but it looks like only part of the conversation was emailed to me, so I don't have the piece that I need. Is there a place I can find old support chats?
Answers
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Hi @AnaquaKP When we updated our support system, the old chats are no longer available. It could be that you have a record in your email account, summaries were email when you weren't online. Feel free to reach out to Concierge if you need help with something specific.
