Should transaction on invoice be marked as Reimbursable?

jsanchez Expensify Customer Posts: 1 Expensify Newcomer

I received an invoice created from my expense report from our account manager and when I try to pay it, I get an error telling me that "You can only reimburse reports for amounts greater than $0" even thought there is a balance greater than Zero on the invoice. I noticed that transaction that is in the invoice is marked as "Mark Up." I asked the account admin and was told Expensify marked it as Mark Up by default. Should it be marked as Reimbursable instead?

Any insight on what is going on here?