Should transaction on invoice be marked as Reimbursable?

jsanchez
Expensify Customer Posts: 1 Expensify Newcomer
in Day to Day
I received an invoice created from my expense report from our account manager and when I try to pay it, I get an error telling me that "You can only reimburse reports for amounts greater than $0" even thought there is a balance greater than Zero on the invoice. I noticed that transaction that is in the invoice is marked as "Mark Up." I asked the account admin and was told Expensify marked it as Mark Up by default. Should it be marked as Reimbursable instead?
Any insight on what is going on here?
Answers
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Sheena Trepanier Expensify Team, Approved! Accountant, Expensify Student Ambassador Posts: 1,364 Expensify Team
Hello @jsanchez, happy to help! If the report is sent back to an Unsubmitted state, the employee should be able to mark the expense as Reimbursable. Once it's marked reimbursable, the employee can resubmit it for reimbursement!