My Expessify app hangs on regular basis when switching accounts.

Rosee

..so I cannot use the app at all or only my own account - and not the copilot one. Please advise. Thanks!

Zany Renney

Hey @Rosee Can you clarify what you mean by "hangs"? If you want to share any screenshots here, that would be great! Just ensure not to show any sensitive account information :)

Alternatively, please write in the [email protected] with those screenshots attached.

Rosee

Dear Zany, thank you for your quick reaction!

When going into the app it says "switching accounts" and is buffering without end :(

Thank you!

Zany Renney

Hey @Rosee

Sorry about that - I can see that's frustrating. Can you write in to [email protected] and send some screenshots of the exact place the buffering is occurring and what action you're taking when going into the app.

We'll be able to support you better back and forth there :)

Thanks!