Errors when trying to export to QuickBooks

Vision_DD1 Expensify Customer Posts: 1

We are getting this error when attempting to export to QuickBooks. How do we resolve this issue?


  • Jason Li
    Jason Li Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 229 Expensify Team

    Hi @Vision_DD1 - welcome to the Community! I've come across this error message a couple of times, and have managed to resolve it by having the user disconnect and reconnect their Policy to QuickBooks to generate a new token.

    Could I get you to write into so we can have a look at your logs, before we have you disconnect your Policy?