Errors when trying to export to QuickBooks

Vision_DD1

We are getting this error when attempting to export to QuickBooks. How do we resolve this issue?

Expensify Error When Trying to Export a Receipt to QB 8.11.20.png

Jason Li

Hi @Vision_DD1 - welcome to the Community! I've come across this error message a couple of times, and have managed to resolve it by having the user disconnect and reconnect their Policy to QuickBooks to generate a new token.

Could I get you to write into [email protected] so we can have a look at your logs, before we have you disconnect your Policy?