Sumi Expensify Customer Posts: 1


My Expense shows status Reimbursed but I haven't received the amount in my bank account yet.

I have added my personal bank account under 'Payments' and it shows the Deposit Status 'Active'

What else do I need to do?



  • Greg Schroeder
    Greg Schroeder Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 64 Expensify Team

    Hi @Sumi - Thanks for reaching out! If your organization reimburses employees via Expensify ACH, the report should show you the estimated date of deposit. You can check the Report History and Comments section of the report to confirm.

    However, if your organization reimburses expense reports outside of Expensify (either via check, payroll, or another solution), your admin may have simply marked your report as reimbursed manually. If that's the case, you'll want to reach out to them to determine the estimated reimbursement timeline. 👍