not able to log in on mobile app

bhaskar_9

hi

i am not able to log in on my mobile app. pls help.

best rgds

Kadie Alexander

Hi there @bhaskar_9! Welcome to the Community.

To help me understand the type of issue you're experiencing, can you please let me know if you're you seeing an error message when attempting to login?

Looking forward to hearing back from you!

Kadie

P.S. You may find it faster to get personal help by reaching out to Concierge directly. 😊

bhaskar_9

yes. it is saying check the internet connection but i hv 4g internet and it is working fine

Kadie Alexander

Thanks for your response @bhaskar_9! For easier troubleshooting, can you please reach out to [email protected] with details of your issue? I think we'll be better placed to help you over there.

Looking forward to it!

Thanks, Kadie