Card Type stopped displaying

LaMott

The CCType field is missing for recent reports (it shows up for old reports)

It used to look like the screen-shot below, but new Expense Reports don't show Credit Card Type. The Export To => Detailed Report option (which shows all fields) doesn't have a CCType field. Can we get this back?

Alejandro Paz

It sounds like there may be a specific issue here related to your policy. Could you message Concierge directly in-app with a summary of your issue, an example report that appears correctly, and what is currently appearing incorrectly? That way, we'll be able to troubleshoot more directly with your account.

Thanks!

Mark Louis

Hi @LaMott , thank you for reaching out about this! We experienced an issue that affected users' report fields recently. The good news is that a fix for this has been released. Can you please click this link to do a clean sign-out from Expensify. Then, log back in. You should see your report fields restored to your policies after doing this.

LaMott

The CCType field now shows up in the UI, but the value is empty for all recent credit-card reimbursement reports. I see the same thing when using the API to download reports (old reports have values for CCType, new ones don't)

Did the recent fix for this fix the underlying missing data issue, or just a UI issue?

Thanks for your quick reply!