Report going to wrong person for approval.
DavidMatloff
Expensify Customer Posts: 2
in Day to Day
A report goes to the wrong person for approval although the file says it should go to another person who is the correct person. What is causing this?
Answers
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Please reach out to [email protected], so we can look at the report directly. It's a bit hard to say without reviewing the report. Looking forward to hearing from you!
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We are experiencing the same issue on all of our reports as well. The settings are correct (and the same that they have always been), but for some reason the reports are saying they need to go to a specific user when someone approves them.
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HI @Krisnonprofit Please reach out to [email protected] and our Customer Success team will be happy to look specifically into your account.
