Intacct integration error

okosheva

Hello,

We have the error (below) during the integration of reimbursable expenses to Intacct. Could you please advise how to fix it? Thanks.

Invalid pathThe path value expensereport.RECORDNO is not valid [Support ID: YoRmvEB031%7EX34cuP0D23u-2WLWwwfo1wAAAAw]

The expense report is not assigned to an employee.

Cannot create the transactions report.Please check the transactions report.

Cannot create expense report.Cannot create new expense report.

Invalid path: The path value expensereport.RECORDNO is not valid [Support ID: YoRmvEB031%7EX34cuP0D23u-2WLWwwfo1wAAAAw]

Error: There was an error processing the request.

The expense report is not assigned to an employee.

Cannot create the transactions report.: Please check the transactions report.

Cannot create expense report.: Cannot create new expense report.

Synchronous Smart Event ATESTEEEXP failed to execute

Sasha Kluger

Hi there @okosheva, thanks for posting to the Expensify Community! Could you please provide some more details about what you're trying to do and where you received this error?

okosheva

Hi Sasha,

We have the error during the integration of reimbursable expenses to Intacct. Could you please advise how to fix it? Thank you.

Sasha Kluger

@okosheva thanks for clarifying. Could you please reach to Concierge by emailing concierge@expensify.com or using the in-app messenger? Concierge is often the best resource for troubleshooting any account specific errors like this.

When you reach out to Concierge, please include any relevant details such as the report ID of the report that received this export error.

okosheva

Thank you Sasha.

Sasha Kluger

You're welcome!