Why are my AMEX charges not showing up in Expensify???

LisaV Expensify Customer Posts: 1

This entire AMEX import debacle has been a recurring headache. None of our most recent charges from September/October imported in. The instructions for the new Amex bank connection didn't work. It was a waste of time and now I am wasting more time writing this email and contacting your "Concierge" through email because you don't take support calls. HOW DO I GET MY AMEX CHARGES FOR ALL MY EMPLOYEES INTO EXPENSIFY??????