"Error - Can't downgrade account" when trying to close/delete account
Hi, I am trying to cancel my account and it doesn't seem to let me.
When I go through Settings>Account>Account Details>Close My Account>Enter email>Check box to confirm>"Close Account" I get:
Oops... an error has occurred!
Failed to downgrade your account.
No way to get a live human on chat or phone for this? Any help from Community would be awesome. Thank you.