I want to cancel this account

DrCarol_H2020 Expensify Customer Posts: 1

I want this count to close. I cannot do it since it says my email is incorrect but I have received emails today from this organization at the same email. CANCEL/CLOSE my account now please without further delay.


  • Katie Oswalt
    Katie Oswalt Expensify Success Coach - Admin Posts: 170 Expensify Team

    Hi there, thank you for reaching out!

    If you received this newsletter, that means that you have an active account with Expensify, so the email is not incorrect. I do see that this email has an existing account, so if you need to access it in order to delete it (I am not able to do so for security reasons), you will need to click "Forgot password" to get a reset link.

    You can then close your account by going to Settings > Account > Account Details Scroll down to Close Account.