Attaching PFD copy of a receipt

Carolyn_GSA

One of our employees has to attach copies of receipts on all the credit card charges that were imported into Expensify. When she tries attaching the file, or dragging the file into the expense, she gets the message "Oops....an error has occurred! We couldn't upload your file. It might be corrupt or have illegal characters in it."

Is there a change in the format that the receipts have to be in?

Thanks

Carolyn_GSA

yes - seems to be fixed

Rachael Hopkins

Hi @Carolyn_GSA - we had a wee technical issue with PDFs this morning. Should be fixed very soon! Keep an eye on our status page! https://status.expensify.com/