Corporate Card Imports Not Going to Correct Account In Quickbooks Online

eben_clark1 Expensify Customer Posts: 3 Expensify Newcomer


I've recently integrated a client firm's corporate cards to import expenses directly into Expensify, which should then be going to Quickbooks (one approved) to specific cardholder accounts.

Except- the export to Quickbooks is still functioning the same way as it was before the integration. Expenses are only going to the 'master' GL ledger in Quickbooks, instead of being sorted to the correct cardholder sub-account.

I've mapped the cards to specific sub-account per the company card page in Expensify, and the user guides aren't going into further detail. Does anyone know if there is another step that needs to be taken in Quickbooks, or is there another step that needs to be completed in Expensify?

Thank You,