New employees in Zenefits are not being invited to Expensify

ganorris

For some reason new employees in Zenefits are not being invited to Expensify. Employees are syncing between the two platforms but new employees are receiving an invite email. I think this may be due to timing of the first sync with a new employee. Is the invitation to join Expensify when the new employee email is entered into Zenefits or on the new employee start date or another date. Thanks.

John Schuster

Hey there, @ganorris! Thanks for taking the time to post to the Community!

Can you reach out to us at [email protected] for this? We'll likely need to take a deeper dive into our logs and will be able to serve you better through the Concierge platform.

Thanks!