Not able to see all expenses
Hello, I have co-pilot access to my account, however I am not able to see all the checks that have been scanned in. Could you help me understand why this is?
Thanks,
Erin Watson
Answers
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Jenna Hay Expensify Customer, Expensify Team, Expensify Student Ambassador Posts: 73 Expensify TeamOptions
Some questions to get a better idea of what is going on:
- Are you adding the images to your own account or to that of the person you are a Copilot for?
- How are you adding the images (email, mobile app, etc)
Perhaps you can walk me through the process you are doing so I can figure out where it might be going wrong?
We can also chat and troubleshoot in real time if you click the message button within your Expensify account 😊