@font-face { font-family: 'expensicons'; src: url('https://use.expensify.com/assets/fonts/expensicons_39.woff2?kisvzk') format('woff2'), url('https://use.expensify.com/assets/fonts/expensicons_39.ttf?kisvzk') format('truetype'), url('https://use.expensify.com/assets/fonts/expensicons_39.woff?kisvzk') format('woff'), url('https://use.expensify.com/assets/fonts/expensicons_39.svg?kisvzk#expensicons') format('svg'); font-weight: normal; font-style: normal; } .expensicons { font-family: 'expensicons' !important; speak: none; font-size: 24px; font-style: normal; font-weight: normal; font-variant: normal; text-transform: none; line-height: 1; } .expensicons-instagram:before { content: "\e933"; } .expensicons-facebook:before { content: "\e927"; } .expensicons-twitter:before { content: "\e963"; } .expensicons-podcast:before { content: "\e9b3"; } .expensicons-linkedin:before { content: "\e93a"; } .Container { display: flex; flex-direction: column; position: relative; box-sizing: border-box; width: 100%; max-width: 1264px; margin-left: auto; margin-right: auto; padding-left: 20px; padding-right: 20px; } .columns { margin-left: -15px; margin-right: -15px; margin-top: -15px; } @media (min-width: 850px) { .columns:not(.is-desktop) { display: flex; display: -ms-flexbox; } } @media (min-width: 850px) { .column.is-3, .column.is-3-md { flex: none; width: 25%; } } .column { box-sizing: border-box; flex: 1; padding: 15px; position: relative; } @media (max-width: 849px) { .page-footer { background: url(https://use.expensify.com/assets/img/expensify-footer-logo--vertical--green.svg) no-repeat right 20px; background-size: 111px 618px; padding-right: 100px; } } .page-footer { font-size: 15px; } .page-footer h3 { color: #00B268; font-size: 17px; margin-bottom: 16px; } .page-footer ul { margin: 0 0 20px; padding: 0; } .page-footer li { list-style-type: none !important; margin: 0 0 8px; } .page-footer li a { color: #002E22; display: block; padding: 4px 0; text-decoration: none; } .page-footer li a:hover { color: #0676DE; } .page-footer__social-icons { margin: 0 0 20px; } .page-footer__social-icons a { color: #002E22; display: inline-block; text-decoration: none; } .page-footer__social-icons a:hover { color: #03D47C; } .page-footer__fine-print { font-size: 10px; color: #76847E; } .page-footer__logo { margin-top: 40px; } .page-footer__logo img { display: block; } @media (max-width: 849px) { display: none; }

how do I cancel my account?

expenseman

expenseman Expensify Customer Posts: 2

December 2020 edited December 2020 in Celebrating Awareness

Is there a way to do that?

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Answers

Christina Dobryzynski Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 268 Expensify Team

January 2021
Hi there @expenseman!
We have the steps to downgrade an account here. We also have these steps to close an account.
If you run into any errors with either of these options, will you please reach out to us to look into your account's specifics? Thanks!
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@font-face { font-family: 'expensicons'; src: url('https://use.expensify.com/assets/fonts/expensicons_39.woff2?kisvzk') format('woff2'), url('https://use.expensify.com/assets/fonts/expensicons_39.ttf?kisvzk') format('truetype'), url('https://use.expensify.com/assets/fonts/expensicons_39.woff?kisvzk') format('woff'), url('https://use.expensify.com/assets/fonts/expensicons_39.svg?kisvzk#expensicons') format('svg'); font-weight: normal; font-style: normal; } .expensicons { font-family: 'expensicons' !important; speak: none; font-size: 24px; font-style: normal; font-weight: normal; font-variant: normal; text-transform: none; line-height: 1; } .expensicons-instagram:before { content: "\e933"; } .expensicons-facebook:before { content: "\e927"; } .expensicons-twitter:before { content: "\e963"; } .expensicons-podcast:before { content: "\e9b3"; } .expensicons-linkedin:before { content: "\e93a"; } .Container { display: flex; flex-direction: column; position: relative; box-sizing: border-box; width: 100%; max-width: 1264px; margin-left: auto; margin-right: auto; padding-left: 20px; padding-right: 20px; } .columns { margin-left: -15px; margin-right: -15px; margin-top: -15px; } @media (min-width: 850px) { .columns:not(.is-desktop) { display: flex; display: -ms-flexbox; } } @media (min-width: 850px) { .column.is-3, .column.is-3-md { flex: none; width: 25%; } } .column { box-sizing: border-box; flex: 1; padding: 15px; position: relative; } @media (max-width: 849px) { .page-footer { background: url(https://use.expensify.com/assets/img/expensify-footer-logo--vertical--green.svg) no-repeat right 20px; background-size: 111px 618px; padding-right: 100px; } } .page-footer { font-size: 15px; } .page-footer h3 { color: #00B268; font-size: 17px; margin-bottom: 16px; } .page-footer ul { margin: 0 0 20px; padding: 0; } .page-footer li { list-style-type: none !important; margin: 0 0 8px; } .page-footer li a { color: #002E22; display: block; padding: 4px 0; text-decoration: none; } .page-footer li a:hover { color: #0676DE; } .page-footer__social-icons { margin: 0 0 20px; } .page-footer__social-icons a { color: #002E22; display: inline-block; text-decoration: none; } .page-footer__social-icons a:hover { color: #03D47C; } .page-footer__fine-print { font-size: 10px; color: #76847E; } .page-footer__logo { margin-top: 40px; } .page-footer__logo img { display: block; } @media (max-width: 849px) { display: none; }

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