Approver are not getting notification for approving the expense Report
I have set up the approver in the Expensify but the approver is not getting notification to approve the expense report. Can anyone advise what step i need to take care?
Answers
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Hi @Shantanu
Has the report been submitted? Do you have Scheduled Submit enabled? The report needs to be submitted to the expense report approver before if will appear in their Inbox for them to approve.
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yes the Expense Report is submitted but they are not getting notification to approve it. Please advise the steps to follow the same.
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@Zany Renney , please advise me the steps for enabling notification
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My colleagues are also having the same issue - it seems to have only happened recently, its as if Expensify have turned off this function?
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@Greensill If you haven't already, contact you send details of some missing email notifications to Concierge through the web app? That would be really helpful to track down why you're not receiving those emails!
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@Greensill We are also having the same issue. What has changed at Expensify
