QBO Synching issues

AndreaMasheen
Expensify Customer Posts: 3 Expensify Newcomer
in Day to Day
There seems to be an issue with synching to QBO. Every time I try to export Expensify reports to QBO, I need to resynch do to a synching "issue". However, when I go to resynch, Expensify states my QBO credentials have expired and need to reconnect. Are there other reasons why this would occur other than credential changes/expiring?
Answers
-
Hi @AndreaMasheen ,
In this case, it sounds like there might be an error with your QuickBooks credentials that may require a bit more investigating. Could you write in to Concierge directly in-app so that we can take a deeper look at your account settings?