Linking Amex credit cards to employees where the last 4 digits are the same

meganmacfarlane

Good Day Expensify Concierge,

I have a number of AMEX credit cards that I would like to link to the relevant Expensify users but the last 4 digits of the AMEX credit card is exactly the same for 4 of the Expensify users I have set up.

How do I ensure that I am assigning the right AMEX credit card to the relevant Expensify user?

Conor Pendergrast

Hey @meganmacfarlane , when you're assinging cards and there are multiple cards with the same last 4, an additional digit (ie: the fifth from last digit) should display to allow you to differentiate better. Is that not happening for you so far?

meganmacfarlane

Hi Conor,

Thanks for the prompt response here.

Unfortunately not currently, as there is only one AMEX credit card currently being required to be linked and 4 Expensify users with an AMEX credit card with the same last 4 digits.

LaurenR_Expensify

Hi @meganmacfarlane it would be great to get some screenshots of what you're seeing so we can dig into this more for you. Can you email [email protected] or start a chat with us while logged into your account? This is the most secure way to share these screenshots, and to avoid having any personal information shared on the community. Thanks!

meganmacfarlane

Hi Lauren,

Will definitely do that.

Thanks!