Received an email that auto sync failed - what does this mean and how to fix it?

Kamil
Kamil Expensify Customer Posts: 3
edited May 2021 in Integrations and API

Received this email:

Expensify auto-sync failed on the policy. Please follow these steps in your account to reconnect the policy.

- Could not get list of Customers

Once you manually resolve these errors, auto-sync should resume. Cheers!

– Concierge

WHAT DOES THIS MEAN AND HOW DO WE FIX IT?

Answers