Can I have multiple credit card accounts?
We have two Amex accounts, each with multiple cards. In Expensify we used to have two feeds under Company Cards - Imported Cards. When the bridge broke last summer and Amex and Expensify had to rebuild it, I had to re-setup the connection. Both accounts came into one feed - except it only works half the time.
Answers
-
Hi @SuzanneK - could you please write into Concierge in Expensify? We can help troubleshoot and check to see if you are being affected by any outstanding Amex issues or if this is something different. Thanks!
-
I already am. I am being told that I can't have two accounts in one domain.
-
I see, thanks for following up! I'll check on the Concierge chat to make sure we're providing the correct information.
-
Thanks.
-
Hi @SuzanneK - I wasn't able to find the Concierge chat, and sent you a direct message in the community. If you respond to me there, I can take a closer look.
-
suzannek@mmsmeetings.com
-
Hey Sasha, Did you abandon me?
-
Hi @SuzanneK, we didn't abandon you! Similar to my comment on your other Community post, I recommend we troubleshoot this one over Concierge chat together.
