New employee doesn't have the dropdown to see all expense categories

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Carolyn_GSA
Carolyn_GSA Expensify Customer Posts: 7 Expensify Newcomer

I added a new employee today. She has only a limited number of expense categories to select from. How can she have access to all categories listed in the Company Policy

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  • Jeremy Boniface
    Jeremy Boniface Expensify Team Posts: 202 Expensify Team
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    Hm, it sounds like she either isn't a member of the policy, or she has her Individual policy selected as her default. If she's a member of the policy, she should be able to click Settings > Policies > Group then Make Default to resolve this. If she is a member, she might need to sync her app, which she can do by tapping and holding then swiping down. If she still needs help, feel free to have her reach out to concierge@expensify.com.