CAN I TALK WITH A CUSTOMER REPRESENTATIVE ON THE PHONE?
I NEED TO SPEAK WITH SOMEONE TO GET STARTED.
Best Answer
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Hi @GCAINREALTOR_9988 . Expensify does not offer customer support via phone. You can use the in-app chat feature to speak with us via Concierge, or you can write to [email protected].
Answers
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TALKING WITH SOMEONE ON THE PHONE SHOULDN'T BE THIS CHALLENGING
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What do you do when the email/chat support doesn't help with an issue?
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Hi @SusanLL, thanks for joining the Expensify Community. I can see that Concierge recently provided steps for you to resolve the issue and we are yet to receive a response from you indicating whether these steps were successful. I would definitely recommend trying those steps and letting Concierge know how you got on. Please let me know if things don't progress for you and I'll take another look.
