How do I cancel my annual subscription?

Viorica Expensify Customer Posts: 1
edited May 2021 in Day to Day

I cannot work out how to cancel my annual subscription and close the account. I have a new job which doesn't require me to keep track of expenses. I've searched the help guide. Which no longer seems to correlate with the application. I tried messaging but there's always 'something wrong' and the message is not sent.

Please help.

Thank you!