Why don't all of my credit card charges populate to the report?
About 75% of my credit card charges will populate to my report (when comparing report to credit card statement). But when I go to add the missing charges to my expensify Report, it says they are duplicates? What is the deal? Please advise - thank you!
Answers
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Christina Dobryzynski Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 268 Expensify TeamWelcome to the Community, @LPJ!
Can you tell me what types of transactions are not importing into your Expensify account? Since this is a public forum, please do not send any private information. However, if you'd prefer, you can reach out to us in a private message to [email protected], and we can review the specifics of the situation. Thanks!
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It's random. 2 expenses from one vendor will auto-populate, one will not. Etc.
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Christina Dobryzynski Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 268 Expensify Team
Thanks for the extra information! It might be best to send us a message to [email protected] so we can see a screenshot of the missing expense and dig into what might have happened!
