Troubleshooting receipts
Greetings! I submit expense reports for one of my colleagues. There is an odd phenomenon happening with one of his reports. I uploaded the receipts and he was reimbursed correctly. However, when our administrator ran the end of month reports, she discovered the one of the uploaded receipts was for a previous trip. She re-opened the report and I detached the incorrect receipt and uploaded the correct one and saved. She ran the report again and now all of the receipts were for the wrong trip. The report has been re-opened, but before I try to get this corrected (again), can someone help me understand what I am doing wrong? Any guidance would be greatly appreciated. Thank you!! Patrice ([email protected])
Answers
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Welcome to the Community @VOXSpace ! We would be glad to look into this but will need some more specifics. I would suggest reaching out directly to [email protected] with the report ID in question as well as the email address of the submitter. Can you also include the expense in question? I appreciate your time!
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Hello Stevie! Thanks for the speedy response. I will get the information needed and contract [email protected] as you suggest! Thanks again. Truly appreciate your help with this.
