Can someone Help with Mileage Tracker

Dub
Expensify Customer Posts: 2
in Day to Day
We have reps making multiple stops during the day. Mileage tracker however is logging them out once they are paused for a period of time and they lose the information. Is there a fix for this?
Answers
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Matt Moore Expensify Customer, Expensify Success Coach - Admin, Expensify Team Posts: 132 Expensify Team
Hi @Dub
Welcome to the Community! Are they seeing an error message?
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One question that has come up a few times already is if the rep is out making multiple stops during the day is there a way to pause the mileage tracker while they are in the call? It seems (which I verified by doing myself) that after your car is stopped for a while the system logs you out of the tracker. It seems cumbersome to log each stop along the route for the day so hoping there is an easier way.