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Does anyone have a phone number to reach Expensify?

kdsrds
kdsrds Expensify Customer Posts: 2

We were acquired by a large F500 company and I am working on onboarding expensify in their procurement systems. One of the required fields is phone number and I can't find any expensify phone number anywhere.

Concierge has been rude and not helpful at all. Worst service ever.

Answers

  • kdsrds
    kdsrds Expensify Customer Posts: 2

    Thank you for responding. To clarify, I am not looking to cancel. I am trying to onboard expensify as a vendor in their procurement system.

    FWIW, I tried to cancel post acquisition and expensify concierge wouldn't approve early cancellation. We have to be a customer for the rest of the contract term. So I am trying to onboard expensify in the new company's procurement system so we can pay expensify.

    Absolute worst customer service ever.

  • Al Garces
    Al Garces Expensify Success Coach - Admin Posts: 28 Expensify Team

    Thanks for clarifying! You can book a call with our Guides team directly from your Expensify Inbox to help you with the Policy onboarding process. 

    Just log into your Expensify Inbox or in the Policy, select the task you’d like help with, and click “Call Me!”