Update - We are continuing to investigate this issue.
Sep 21, 2023 - 16:47 UTC
Investigating - We’re aware of site instability issues and are working on resolving them as soon as possible. We apologize for the inconvenience.
Sep 21, 2023 - 16:41 UTC
Netsuite accounts not updating in Expensify
We have Netsuite integrated with Expensify and it has been working well for years. However, we recently created some new expense accounts in Netsuite and they are not showing up as Categories in Expensify. I've tried manually syncing the connection multiple times to no avail, and all I see in the Expensify documentation is that they should update automatically. Is there a way for me to get the new accounts/categories in Expensify?