Bank imports causing duplicates for users
Good morning! As a user not an admin at my company I find it frustrating that when the transactions from the bank are pulled in and don't exactly match up they cause duplicates in my expensify report that I don't have the permission to edit. Thus submitting my report is almost impossible because these imports want a receipt attached which I have already thrown out because the original transaction has the receipt of course. Does anyone have advice or an article suggestion I can forward to our accounting team?
Thank you!
Comments
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Hi @tjvanoort! I am sorry for the trouble. You can download the receipt image from the original transaction
and drag/drop it into the other transaction.
If you are running into any trouble, don't hesitate to reach out to [email protected] and we will be happy to help you.
