Categories suddenly gone on iPhone

MoneyJ
Expensify Customer Posts: 2
Today I no longer see my personalized categories on my iPhone. I see them on the web, not phone
Answers
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...also on my phone it says I am on a free trial???? When I scan them on my phone they make it to the web site, just uncategorized
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Sophie_Pinto Expensify Customer, Expensify Team, Expensify Student Ambassador Posts: 133 Expensify Team
Hey @MoneyJ - welcome to Expensify! I think it's best that you send a message to [email protected] or use our in-app chat function, that way we can discuss the details around your account. I wonder if you're using the correct policy when uploading expenses. And it does say that you are on a free trial, but if you wish to change this, I suggest contacting Concierge directly.