Error Syncing NetSuite Connection: No NetSuite categories found

Maxkosmos Expensify Customer Posts: 1 Expensify Newcomer

Hey everyone,

I am receiving an error below:

The following errors were encountered when syncing NetSuite data to Expensify, please try again later.No NetSuite categories found. Please confirm that there are active NetSuite categories associated with the Xpansiv Data Systems, Inc. subsidiary.

It is connected properly and all categories are active in NetSuite.