Error Syncing NetSuite Connection: No NetSuite categories found

Maxkosmos

Hey everyone,

I am receiving an error below:

The following errors were encountered when syncing NetSuite data to Expensify, please try again later.No NetSuite categories found. Please confirm that there are active NetSuite categories associated with the Xpansiv Data Systems, Inc. subsidiary.

It is connected properly and all categories are active in NetSuite.

Lauren Schurr

Hi there, @Maxkosmos! Take a look at this help doc to resolve this issue. If you continue to run into trouble, send a message to Concierge so that our team can look at your account specifically!