How do you duplicate an expense and the status is already approved?

PissedoffUser · November 3

How do you duplicate an expense and the status is already approved / reimbursed?

Karisa Latta · November 8

Jump onto our website on a computer or laptop. If the expense is your own, find the expense on your Expenses page, checkmark it, and click the Duplicate button in the top right corner.

If the expense is from another user, you will have to manually recreate it and it will post into your own account unless you utilize Copilot access. If you utilize Copilot access, you can use the same Duplicate method from above while in that mode.

I hope this helps! Please let me know if you have more questions.

PissedoffUser · November 16

Now I see a "policy error" as the system thinks it is a accidental duplicate.

Sophie_Pinto · November 16

Hmm, this doesn't sound right. @PissedoffUser - can you please write into Concierge so that you can send a screenshot of what you're seeing/what actions you're taking? I'll need the exact error message so that I can point you in the right direction.

You'll want to make sure you're clicking here, too

How do you duplicate an expense and the status is already approved?

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