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Error when trying to enable Classes in the Quickbooks integration

MikeEhrgott
MikeEhrgott Expensify Customer Posts: 1

I get the following error;

Oops, you've selected an export option that is not available given your current QuickBooks configuration.

Please select another export option until you have added this account type in QuickBooks.

But we have classes in Quickbooks already. What step am I missing, why is this happening?

Answers

  • Stephanie Elliot
    Stephanie Elliot Expensify Team Posts: 74 Expensify Team

    Hey @MikeEhrgott! It's very possible this error may not be related to Classes at all. Typically we see this when you've selected an export option (vendor bill, journal entry, credit card or debit card) for which there is not a relevant account set up in QuickBooks. So I'd recommend first taking a look at your export settings and making sure an export account is selected in the dropdown for each selection.

    If that doesn't do the trick, feel free to reach out at [email protected] so we can take a look at your setup!