Expensify Categories

krystynasells Expensify Customer Posts: 1

I added two categories to my account and am unable to link a transaction either category because they don't show up as an option. Is there something I'm missing?


  • Jason Li
    Jason Li Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 229 Expensify Team
    edited January 2022

    Hi @krystynasells - welcome to the Community! I can see that you're utilising a Workspace as part of our Free Plan. You're not able to add new Categories to your Workspace - you'll need to either use your Individual Policy or upgrade to a paid plan for this.

    Feel free to write to us at concierge@expensify.com and we can assist with any further questions!