Cannot Install Sync Manager on Amazon Web Server - Error

AnnaAcoustic
Expensify Customer Posts: 1
Good evening,
We recently migrated to the Amazon Web Server and when trying to install the sync manager I get an error saying "quickbooks desktop is required for this application" while QB is on, logged and running. It has been 7 days since I reached out to concierge with zero help. Has someone ran into this issue before? Please advise!
Answers
-
It looks like you're currently speaking to Concierge about ensuring that the sync manager is installed on the remote server, and please reach out to Concierge with any additional details. Thanks!
-
looks like this is a common issue. Sharing the fix on the discussion board would be very helpful.