Receipt in email body

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ExpensifyIsLacking
ExpensifyIsLacking Expensify Customer Posts: 1
in Best Practices

I sometimes receive receipts in the body of an email message. How do I get this into Expensify? Let me guess: I have to save the email message as a PDF upload that, and enter the expense manually with the PDF linked to it.

Hence one of the multiple reasons for my user name.

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  • Kadie Alexander
    Kadie Alexander Expensify Success Coach - Admin, Expensify Team Posts: 113 Expensify Team
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    Hi there, thanks for reaching out to our Community!

    Receipts that are inside the body of the email should still be able to be sent to receipts@expensify.com, and we will parse the email and add the contents to an expense as a receipt.

    If you're experiencing an issue with a particular receipt that isn't following this behaviour, could you please reach out to Concierge or email concierge@expensify.com with the details? We'd love to take a look and see if this can be resolved for you.

    Thanks again for your feedback here!

    Cheers,

    Kadie

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