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What to do When an Employee Receives a Credit for Cancelled Flight instead of a Refund

Justine_B
Justine_B Expensify Customer Posts: 2 Expensify Newcomer

Is there a trick we can use in Expensify to track/alert us to employees that have been reimbursed for a flight that was cancelled and credit was issued rather than a refund? The employee will subsequently use the credit for other flights over time, but how do we track this to assure the company receives their full investment back, and that the employee doesn't use the credit for say a personal flight instead and ends up submitting another purchased flight for business?

Answers