What causes "unreported" corporate credit card transactions to a user?

LB_Accountant Expensify Customer Posts: 1

We currently import our SVB company credit cards to their respective cardholder within Expensify. We do not like using Scheduled Submit because in a startup we often have to go back to the cardholder to correct their expense report dragging out the process.

When we have Scheduled Submit off we find that a large number of our employees end up having their expenses go to unreported instead of their open expense report. This is difficult for an end user who has grown used to the norm of their expenses automatically attaching to an expense report to have it hidden in the unreported section of expenses.

Is there some way to prevent expenses from going to unreported and always attaching to an open expense report and/or creating a new expense report if one is not already open?