When a refund is submitted as an expense
What do I do when a refund is submitted in the reports as an expense? In this case this is not a reimbursement. The employees use company cards. How then do I match the receipt and refund with QB?
Answers
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Rachael Hopkins Expensify Success Coach - Admin, Expensify Team, Expensify Student Ambassador Posts: 904 Expensify TeamHi @Andosza do you mean a refund from a Merchant? Most people just report it as per normal, as it likely cancels out an earlier expense. You probably won't have a receipt for it. How it's treated in QB will depend on whether you use QuickBooks Online or QuickBooks Desktop and what export option you use.
Looks like you use QBO and export as credit card transactions, so the credit transaction should just reflect what's on your credit card statement!
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Thanks. so would the refund be submitted in parentheses so QBO knows it's a refund and not an expense? Or is it better not to send refund receipts to QBO?
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Hi @Andosza – are you manually entering in non-reimbursable expenses (creating "cash" expenses in Expensify)? If so, putting parenthesis around the total will create a negative expense. You can also set up company cards on your domain via a direct connection or a commercial card feed so that the expenses automatically import into Expensify.
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Will a negative expense (e.i. refund) created on Expensify get exported to Netsuite? Asking this for non-expensify cards
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Hi @adam1234 - Yes, negative expenses get exported from Expensify to NetSuite. It's not possible to export an expense report with a negative total, but individual negative expenses on a positive total report can be exported just fine.
