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Australian Amex card feed working?

lmazzon
lmazzon Expensify Customer Posts: 1

On this post from April 2020:

https://community.expensify.com/discussion/6699/faq-troubleshooting-known-bank-specific-issues

you mention that the Amex card feed for Australian customers was not working.

I was using this prior to that, and have been waiting patiently for this to be fixed.

Are there any plans to fix this automated feed? Are you able to provide me with an update please?

Answers

  • Maddy Lewis
    Maddy Lewis Expensify Team Posts: 117 Expensify Team

    Thanks for checking in about this @lmazzon -

    Unfortunately, the old connection is now defunct due to changes at the Amex end, and it requires the development of a completely new API connection. While we are still gauging demand, it’s unlikely that this will be in the near term as the demand so far has been relatively low.

    I recommend you continue to use the CSV upload method for your Amex cards.