Advanced Employee Updater changes does not reflect in server

humusuzi Expensify Customer Posts: 7 Expensify Newcomer

Usually the AEU works just fine, but 1 user reported not being able to access his policy. I checked and he is indeed missing on the policy the AEU tried to add him on.

What's weird is that the AEU's response was as if the process was completed successfully:

 "updatedEmployeesCount": 1,

 "responseCode": 200

Nevertheless when using the Get policy (Employees) command - the user is not there.

I have verified that dry run is false and tried to re-run it.

Again - AEU response is as if the change was made, but Get policy command shows the user is not on the policy.

Any advice?