Moved QuickBooks to new computer - won't sync

dougalex
Expensify Customer Posts: 7 Expensify Newcomer
Moved QuickBooks to new computer - won't sync
Comments
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It says: Connected to Quickbooks Desktop company as [The Company is correct name]. Last synced 7 months ago
But wont sync
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Hi there @dougalex! Sorry to hear you're having trouble with your QuickBooks connection. In order to troubleshoot this, can you please write into Concierge using the blue chat bubble within Expensify? Thanks!
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It says "Updating policy" for several minutes. Then says "Sync manger cannot be reached".