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NetSuite Projects are not syncing to Expensify

DColbert
DColbert Expensify Customer Posts: 1

I am at a complete loss on how to resolve my issue. We have 200 projects in NetSuite, however only 48 of these are syncing as tags in Expensify. I have worked with Concierge to try to resolve this issue but they keep telling me the same thing and not really helping at all.

So far Concierge tells me that I need to make sure I am syncing both customers and projects. When I do that, Expensify brings in all customers, leads, and prospects from NetSuite - which is not what I am looking for. Even still, when I do this, the projects are still not coming over.

Can anyone help?

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