Report Submission Date

Dionyssis

Hi community,

I have used the {report:submit:date} formula in a custom export layout, but the report submission date is not completed in the csv file. Used to work OK, until a few months ago.

In the custom export layout, the example that also used to work well, is also showing empty.

Here is an example of some dates. The 3rd field is the Report Submission Date that is not working neither in the export nor in the example.

charlie_wakeboard

I have the exact same problem. I don't use this forum often. What's the deal? Why aren't Expensify employees chiming in to help us yet?

Cheryl Walsh

@charlie_wakeboard Hi there! Sometimes we respond directly to a customer in Concierge, sometimes the user has already reached out to us about this issue.

Would you mind telling us specifically what issue you're having with your report template? Thank you!

borg542

I have raised this exact same issue a few times already (first time being October 31st). At that point I was told it was a bug and that it was being looked into.

Since then I have asked for updates numerous times without any luck.

Cortney Ofstad

Hi @borg542! I apologize for the delay in this! I've done some digging and found the issue you are referencing. I've asked internally for any updates that are available and hopefully we should hear something soon. Our team will reach out to you directly via [email protected].

Again, I apologize for the delay and if you have any other questions or need anything else in the meantime, please let me know!

borg542

Thanks for the quick reply @Cortney Ofstad!

Cortney Ofstad

You're welcome @borg542!