Expensify.org/hunger SNAP campaign status (updated April 3, 2020) 

The number of families signing up for reimbursement has vastly outnumbered the limited funds available. Though we’re unable to provide a specific timeline on when your report will be reimbursed, we’re doing our best to drive donations and keep our fund moving forward. Rest assured, we’ll review every report that’s submitted per our instructions. 

Thanks for your patience! 

Real-time chat feature

DummyDummy Expensify Customer Posts: 4 Expensify Newcomer

When do you plan on adding a real-time chat feature? Thx!


  • Sheena TrepanierSheena Trepanier Expensify Success Coach - Admin Posts: 2,159 Expensify Team

    Hi there and welcome! We hope to offer real-time support in the future and we're working towards that goal every single day. Thanks for supporting Expensify and if you have any questions feel free to reach out in this community; searching is a great way to find other threads answering your question.

    You can also email [email protected] if you'd like to discuss anything related to account details or credit card import.

    Take care!

  • drhaazdrhaaz Expensify Customer Posts: 13 Expensify Admirer

    I second the question... Whenever I send message in a chat I get the Concierge replying "Expensify typically replies in under 5m." which has NEVER been close. I get a follow up question within 24hrs, so a simple question may take 2+ days to answer.

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