Expensify QBO Integration - Corporate Cards
We are a Canadian entity that uses the Canadian instance of QBO. We have certain employees who hold USD corporate cards. We use the corporate cards functionality in Expensify. We have a separate policy set-up for these USD cards that exports to USD denominated payables accounts in QBO. USD transactions to USD accounts in QBO. When we go to export the transaction to QBO we continually get the error "You can only use one foreign currency per transaction."
Unfortunately we aren't getting too far with the Concierge so would love any input here!
Hi @vstephenson - I see that your issue is being investigated by our integrations team, but it doesn't hurt to ask here and see if another user has a solution for you :) You'll hear back from our team with the open issue you have in the meantime.
Trying anything we can to get this solved on a tight month-end timeline! 😂
I had the same problem and I just figured it out. The problem is that when you export a credit or debit card expense that is not reimbursable, expensify modifies the expense if the "merchant" does not have a corresponding vendor of the same name. In this instance, expensify creates a new vendor, "Credit Card Misc." and "Debit Card Misc," respectively. You need to check the currency of this account. If it does not match the currency of the policy that you are exporting to, then you need to delete the vendor and create a new one of the same name with the appropriate currency selected.