Expensify Sync Manager not Connecting

acaudill Expensify Customer Posts: 2 Expensify Newcomer

I recently moved our Quickbooks desktop to a new computer. I moved from a Windows 10 machine to a Windows Server 2019 Standard machine.

The Sync manager worked perfectly on the old Windows 10, but I cannot get it to work on the new Windows Server. I have tried reinstalling QB and Sync Manager multiple times to no avail.

I have tried removing the connection in Expensify and making a new one, but nothing seems to work.

I keep getting the error in the screen shot every time I try to sync.

Anyone have any ideas?